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Signature Resort Hotel
Home
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Dining
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Wellness
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Contact Us
Policies
  • Privacy policy
  • Booking policy
Feedback
Events
Career
More
  • Home
  • Rooms
  • Dining
    • Restaurant
    • Bar
    • Menus
  • Meetings
    • Conferencing
    • Gardens
    • Pool parties
  • Wellness
    • Swimming pool
    • Steam & Sauna
  • Gallery
  • Sustainability
  • Contact Us
  • Policies
    • Privacy policy
    • Booking policy
  • Feedback
  • Events
  • Career
Signature Resort Hotel
  • Home
  • Rooms
  • Dining
    • Restaurant
    • Bar
    • Menus
  • Meetings
    • Conferencing
    • Gardens
    • Pool parties
  • Wellness
    • Swimming pool
    • Steam & Sauna
  • Gallery
  • Sustainability
  • Contact Us
  • Policies
    • Privacy policy
    • Booking policy
  • Feedback
  • Events
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Privacy Policy

EVENT & TICKET TERMS AND CONDITIONS

By purchasing a ticket or attending any event hosted at Signature Resort Hotel Jinja, you agree to the following Terms and Conditions:

1. Ticket Purchase & Validity

  • All tickets are valid only for the specific event, date, and time stated.
     
  • Tickets are non-transferable unless expressly stated otherwise.
     
  • Entry is subject to ticket verification at the gate (QR code, receipt, or wristband).
     

2. Refunds, Cancellations & Changes

  • Tickets are non-refundable once purchased, except where an event is cancelled by management.
     
  • In the event of cancellation by the organizers, ticket holders may:
     
    • Receive a refund, or
       
    • Have their ticket transferred to a rescheduled date or alternative event.
       
  • No refunds will be issued for late arrival, no-shows, or early departure.
     

3. Event Changes

  • Management reserves the right to:
     
    • Change event schedules, performers, or programs where necessary.
       
    • Postpone or reschedule events due to unforeseen circumstances (weather, safety, technical issues, force majeure).
       
  • Such changes do not automatically entitle ticket holders to refunds.
     

4. Entry & Admission

  • Management reserves the right of admission.
     
  • Guests may be denied entry or removed without refund if they:
     
    • Are intoxicated or disorderly
       
    • Pose a safety risk
       
    • Violate venue rules or public order
       
  • Valid identification may be required for age-restricted events.
     

5. Dress Code & Conduct

  • Guests must adhere to the event dress code, if specified.
     
  • Abusive, violent, or inappropriate behavior will result in immediate removal without refund.
     
  • Guests are responsible for their personal conduct and belongings at all times.
     

6. Security & Safety

  • Security checks may be conducted at entry.
     
  • Prohibited items (weapons, illegal substances, outside alcohol, etc.) are not allowed.
     
  • Management is not liable for loss, theft, or damage to personal property.
     

7. Photography & Media

  • By attending the event, you consent to photography and video recording.
     
  • Management reserves the right to use event media for marketing, promotions, and social media without compensation.
     

8. Liability Disclaimer

  • Attendance is at the guest’s own risk.
     
  • Management shall not be liable for injury, loss, or damage except where required by law.
     
  • Guests are responsible for their own health, safety, and well-being during the event.
     

9. Alcohol & Responsible Consumption

  • Alcohol is served strictly to persons of legal drinking age.
     
  • Management reserves the right to refuse alcohol service to any guest.
     
  • Drink-and-drive laws apply; guests are encouraged to arrange safe transport.
     

10. Force Majeure

  • Management shall not be held responsible for failure to host an event due to events beyond reasonable control, including but not limited to:
     
    • Acts of God
       
    • Government restrictions
       
    • Natural disasters
       
    • Security or public safety threats
       

11. Acceptance of Terms

  • Purchase or use of a ticket constitutes full acceptance of these Terms and Conditions.
     
  • Management reserves the right to amend these terms at any time without prior notice.
     

12. Contact Information

For inquiries related to events or tickets, please contact:
Signature Resort Hotel – Management

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Copyright © 2025 Signature Resort Hotel

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